TWG[1] operates this Web site ("Site"). The Privacy Policy describes how TWG collects information from unregistered Site users (Visitors) and those who have registered and or have accounts (Customers). The Privacy Policy details what we do with the information, and the choices Visitors and Customers have concerning the collection and use of the information. The Privacy Policy applies to every page of the Site. It may be amended as required by emerging technology, business practices and customer concerns. Please carefully read this Privacy Policy now and upon each Site visit.

Information Collected. The information collected depends upon your relationship with TWG and or your use of its Site. Every user's routing information is collected. That includes the Internet Protocol (IP) address of each visitor's originating Internet Site Provider (ISP). That information is used primarily to streamline and enrich your Site experience. TWG does not give that information to others.

Personal Information. TWG collects information in different ways from Visitors and Customers who access the various parts of our Site and the network of Web sites accessible through our Site. The information primarily allows TWG to customize future Site use. We generally do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Registration. Customers are asked to provide certain personal information when they sign up for our Site including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Site. The personal information of each is used to manage each Customer's account (such as for billing purposes) and to track customer requirements. Customer personal information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Responses to Email Inquiries. When Visitors or Customer send email inquiries to TWG, the return email address is used to answer the email inquiry we receive. TWG does not use the return email address for any other purpose and does not share the return email address with any third party.

Voluntary Customer Surveys. We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve our services and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

Special Cases. It is TWG's policy not to use or share the personal information about Visitors in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, TWG may disclose personal information about Visitors or Customer, or information regarding your use of the Site or Web sites accessible through our Site, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Use Policy or other user policies; to operate the Site properly; or to protect TWG and our Customer.

TWG may ask users to register by providing contact information including your name, company name, address, telephone and facsimile numbers and e-mail address. That information will be stored internally and not shared with outsiders. Depending on your use of the Site, TWG may ask you to provide further information.

TWG tracks the volume its pages are accessed, the number of visitors the Site receives, and the length visitors remain on each page. Similar information is collected on the documents viewed and or downloaded.

Use of Information. In addition to analyzing user interests as discussed above, TWG uses the information to respond to requests for information, orders, customer service. Any demographic and all Site usage information may be collected into non-identifying data used to improve Site visits and to allow TWG to assess market need and direct its promotions.

Sharing Information. TWG may disclose information about you or your company if it has a good faith belief that it is required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of The Wright Group or others. TWG does not sell the information you provide to third parties for marketing purposes.

Other companies that advertise or link to or from the Site, may use cookies or collect other information about you when you go to their site. TWG does not control the collection or use of information by these companies. You should contact these companies directly if you have any questions about their collection or use of information about you. It is the intention of TWG to partner with the most trusted sites on the Web. If you have an unpleasant experience with an organization linked from our site, please inform us immediately.

Protection of Information. If you send us information or data via e-mail, the information is not secured through encryption unless TWG specifically advises you otherwise. While we strive to protect your personal or company information by encryption and other means, we cannot guarantee or warrant the security of the information you transmit to us and if you choose to use our Site, you do so at your own risk. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

Questions About TWG's Privacy Policy. If you have any questions about this Privacy Policy or the practices described herein, you may contact:
6428 Airport Road
Crowley, LA 70526
This email address is being protected from spambots. You need JavaScript enabled to view it.

[1] TWG includes but not limited to SuperCoat® SuperBlend® and SuperTab®.


Toll-Free: (800) 201-3096
Fax: (337) 783-3802

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